Training & Development

MBTI and YOU!

Program Overview
Myers-Briggs Type Indicator (MBTI) is one of world’s most researched and widely used Psychometric Assessments. The assessment helps a person to understand own preferences on the four dichotomies of MBTI. The person understands his / her preferences on the factors of getting ENERGIZED, gathering INFORMATION, taking DECISIONS and leading to ACTION. This leads to developing sensitivity to how others preferences can be different than one’s and enhance communication and avoid personality-based conflicts.

Typical Objectives
To help a person understand self better and create an action plan to enhance communication and relationships
To build better understanding in a team working together

DISC and Dynamic Communication Program

Program Overview
DISC is one of the most researched and most used Psychometric Assessments which helps a person to understand his / her way of communicating with others. The assessment measures the about the OBSERVABLE BEHAVIOR of a person on the four parameters of DISC viz.:
Dominance (Result orientation)
Influencing (People orientation)
Steadiness (Pace orientation)
Compliance (Process orientation)

Typical Objectives
To help a person understand his / her profile on DISC parameters
To build better understanding in a team working together to enhance relationships and productivity through improved understanding and communication

Edward de Bono’s “Six Thinking Hats” Workshop

Program Overview
Edward de Bono is regarded as the person who taught the world that everyone can be creative. He also devised a unique methodology which is known as the “Six Thinking Hats”. This program is based on the same methodology. The program teaches the participants about:
Types of Thinking
The “SIX” ways in which our brain can think and how to use them effectively This is one of world’s most sought-after programs and run in most Fortune 500 classification organization the world over.

Typical Objectives
Understand Six Thinking Hats Methodology
Learn to apply at work to enhance productivity of meetings and quality of decisions
Reduce the time invested in meetings substantially
To make full-proof decisions fast

Edward de Bono’s “Lateral Thinking” Workshop

Program Overview
With the competition getting tougher and organizations looking for all possible ways to enhance productivity, reduce costs, improve profitability, offer more value to the customers etc., Creativity and Innovation have become buzz words. However, a systematic and methodical approach towards thinking creatively is the need of the hour. This program is based on the tools devised by Edward de Bono, who is regarded as the person who taught the world “thinking about thinking” and that everyone can be creative, for generating ideas to solve problems and explore opportunities. This is one of world’s most sought-after programs and run in most Fortune 500 classification organization the world over.

Typical Objectives
Understand the tools for Creative Thinking and Idea Generation.
Learn to use the tools of Creativity
Practical application to address work-related issues.

“Win That Deal!” – Workshop on Negotiation Skills

Program Overview
One of the core Business Skills required by every manager is the skill of Negotiation. Whether the role demands it or not, every manager negotiates at one or the other point in a day. May it be for commercial deals or sanctioning the leaves or allocating the work or any such reason. This program covers all essential aspects of the process of negotiations.

Typical Objectives
Help participants understand the process of Negotiations
Develop Win-Win outcomes
Hone the skills of Negotiations through tools and techniques
Profile the participants as negotiators

Program on Customer Service / Orientation

Program Overview
As we all know, customers are an important part of any business. It is very important for every organization to ensure that all its people are customer-centric. This program aims at sensitizing the participants to the need for customer-centricity and the internal and external customer connect.

Typical Objectives
Help participants understand the importance of customer service
Understand and use tools for enhancing Customer Experience

Presentation Skills

Program Overview
No matter what the content is, how it is presented creates the real impact! This program aims at honing the Presentation Skills of the participants. Every participant gets an opportunity to make seven presentations in a very systematic, planned manner and by end of the second day, it is expected that each one sees a perceptible difference in their Presentation Skills.

Typical Objectives
Help participants understand the intricacies of making effective presentations
Techniques to create impact of the presentation
Presenting the content with a specific objective
Being more relaxed
Handling Questions
Tips on preparing the ppt

Communication Skills

Program Overview
We cannot “not communicate!”. Everyone is communicating all the time whether by choice or otherwise – verbally or non-verbally. This program aims at covering core skills of communication such as verbal and non-verbal communication, use of words, voice and body language Assertiveness, Listening Skills, Questioning Skills, Conflict Management and E-mail Communication.

Typical Objectives
Help participants understand the skills of verbal and non-verbal communication and use of words, voice and body language
Assertiveness, Listening Skills and Questioning Skills
Skills of Managing Conflict
E-mail Communication

Working in Teams

Program Overview
The program covers some key aspects of working in teams. In organizations, people bring a variety of experience, background, expertise, beliefs and values etc. to work. And they are required to work together towards a common objective. To develop a common understanding on some key factors of effective team work are addressed in this program.

Typical Objectives
Understand the team components of a team and stages of team formation
Learn to work in an environment of diversity